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Frequently Asked Questions

Common questions about MurmurTone's privacy, features, pricing, and technical requirements.

Privacy & Security

Is my voice data sent to the cloud?

No, never. MurmurTone processes all speech recognition 100% locally on your computer. Your voice recordings and transcriptions never leave your machine.

Does MurmurTone collect any data about me?

MurmurTone does not collect usage data, analytics, or telemetry. The only data we receive is:

  • License activation: Your license key and a machine identifier (Pro users only)
  • Purchase: Your email address (sent through our payment processor)
Can MurmurTone work completely offline?

Yes! After the initial model download (~75MB-1.5GB), MurmurTone works completely offline. You only need internet for first-time model download and one-time license activation.

Is it safe for confidential documents?

Yes. Since all processing happens locally, MurmurTone is ideal for legal documents, medical notes, business confidential information, and personal journaling. Your data security depends on your computer's security, not our servers.

Getting Started

How do I use MurmurTone?

It's simple:

  • Hold Ctrl+Shift+Space (or your custom hotkey)
  • Speak clearly
  • Release the key
  • Your transcribed text is automatically typed

Works in any application - email, documents, chat, code editors, anywhere you can type.

Why is the first transcription slow?

The first transcription takes 30-60 seconds because the speech model needs to load into memory. This is normal. After the initial load, subsequent transcriptions are fast (typically 1-3 seconds).

Features

What is AI text cleanup?

AI text cleanup uses a local AI model to polish your transcriptions - fixing grammar, formatting text professionally, and removing filler words. It runs 100% locally on your machine.

What languages are supported?

MurmurTone supports 18+ languages including English, Spanish, French, German, Chinese, Japanese, Korean, Russian, Arabic, Hindi, and many more. Just select your language in Settings.

What voice commands are available?

MurmurTone supports commands for punctuation ("period", "comma", "new line"), navigation ("go to start", "go to end"), editing ("delete that", "undo"), and case ("all caps", "capitalize"). See the full list in our Voice Commands Reference.

Pricing

How much does MurmurTone cost?

Free 14-day trial with all features, no credit card required.

Pro license: $49/year (Early Access pricing, locked in forever as long as you maintain your subscription).

Do you offer refunds?

Yes, 30-day money-back guarantee. If you're not satisfied within 30 days of purchase, contact us for a full refund - no questions asked.

Can I use one license on multiple computers?

Yes, one license covers one user across their personal machines. You can use MurmurTone on your desktop and laptop. However, you cannot share your license with other people.

Technical

What are the system requirements?
  • OS: Windows 10 or Windows 11 (64-bit)
  • RAM: 8GB minimum, 16GB recommended
  • Storage: 500MB for app + 75MB-1.5GB for models
  • GPU: NVIDIA GPU with CUDA (optional, for faster processing)
Does MurmurTone work on Mac or Linux?

Currently, MurmurTone is Windows only. Mac and Linux versions may be considered in the future based on demand.

Do I need a GPU?

No, a GPU is not required. MurmurTone works well on CPU. However, if you have an NVIDIA GPU with CUDA support, you can enable GPU acceleration for faster transcription.

Which speech model should I use?

For most users, we recommend the Recommended model - best balance of accuracy and speed. See the Model Guide for detailed comparisons.